Privacy Policy
Last updated: March 2, 2026
1. Introduction
Welcome to Pink Panda ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Place an order
- Contact customer support
- Participate in promotions or surveys
This information may include:
- Name, email address, and phone number
- Delivery address
- Payment information (securely processed by third-party providers)
- Order history and preferences
Automatically Collected Information
When you use our app, we may automatically collect:
- Device information (type, operating system, unique device identifiers)
- Location data (with your permission) for delivery services
- App usage data and analytics
- IP address and browser type
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and delivery updates
- Provide customer support
- Improve our services and user experience
- Send promotional offers and updates (with your consent)
- Detect and prevent fraud
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Restaurants and Outlets: To process and deliver your orders
- Delivery Partners: To facilitate delivery services
- Payment Processors: To securely process transactions
- Service Providers: Who assist us in operating our platform
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
To exercise these rights, please contact us at info@abanchy.com.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
Email: info@abanchy.com